Victim services

Irving Family Advocacy Center offers free assistance to victims who may have suffered physical or emotional injuries as a result of a violent crime.

Everything in one place

Safe and caring

Always free

You've been through so much but you don't have to face today alone

As a victim of sexual assault, robbery, assault, domestic violence, or other violent crimes, healing can seem so far off and even impossible. 

We’re here to help every step of the way, empowering you to re-establish your life and lessen the emotional, physical, psychological, or financial impact you’re facing.

What we help with

The legal system and all the different departments can be confusing, especially if you’ve experienced trauma. It’s why our goal is to reduce the impact this event has on your life, no matter what you’ve experienced.

Domestic violence

It can be difficult to talk about violence that is happening in your own home. We want you to know that you are not alone. We have caring staff who can help you explore your options and support you as you decide your next steps.

Child abuse

Our staff recognizes that the entire family is impacted when a child is hurt. We provide information support to the child, siblings and caregivers impacted by child abuse.


It is common for victims to experience anxiety, difficulty concentrating, fear, and anger after a robbery. There are healthy ways to deal with these emotions and we have staff ready and available to help you reach healing.


When someone you love dies, grief, anger, confusion, and regret can make your next steps hard. We're here to help you and your family navigate the legal process while finding emotional healing.

Sexual assault

This very intimate, personal act of violence can have devastating impacts on the life of a victim. We want to help you find the path to healing and freedom.

Emotional abuse

For many individuals we serve, emotional abuse can be the most damaging. The words we speak to one another are important. We want you to find encouragement and hope through the services at our center.


An act of violence can leave both physical and emotional injuries. We want to make sure that all of your needs are met and that you can access any help that you may need.

Traffic crimes

If you have been injured due to a hit and run driver or an intoxicated driver, we want to make sure that you know about all of the resources available to you.

Meet the groups committed to you

Navigating the justice system and you and your family’s healing can be a lot. That’s why we work together to make everything you’re doing as easy as possible.

All the services you need are located here at the Irving Family Advocacy Center, so you don’t have to drive to different places. You have one point of contact, your Advocate, who can make sure you have access to what you need.

Victim Advocates

Our dedicated staff assists individuals who have been impacted by violent crime. This team is available to answer questions or concerns you may have in the days and weeks following a victimization.

Irving Police Investigators

Investigators work with families to resolve crimes. They assist victims in identifying and accessing safety tools and seek to reduce violent crime.


Trained, caring counselors provide a safe and welcoming environment for individuals, families and groups to receive support and healing.

Child Protective Services (CPS) Workers

CPS provides intervention and support to children who are at risk for abuse or neglect. They connect families to parenting education, therapy services, chemical dependency programs, community referrals and in-home case management.

Dallas County District Attorney Representatives

Our collaboration with the DA's office help to expedite access to protective orders. Staff from the DA's office are available to screen individuals interested in obtaining a protective order and start the process through the court system.

"It's been over five years since it happened. My life looks totally different now and I'm so thankful for all the people that were there when I needed help the most."

Victims services

As a partner with Irving Police Department, we’re here no matter when you are victimized.

Frequently asked questions

Our offices are open Monday-Thursday from 8 am-8 pm and Fridays from 8 am-5 pm and are available for walk ins.

We don’t want you to wait to get the help that you need. Please feel free to call and schedule an appointment so we are ready for you when you come into the Center. 

This process can be very overwhelming and confusing. If you are unsure of what you want to do or want to discuss your options, staff are available to help you understand the process and figure out your next steps.

Victim Services staff are available during regular business hours to discuss resources and options.

For counseling services, individuals will need to complete an application and are usually contacted within a week to discuss the services. 

Our center is available to help anyone who lives, works, attends school, or has been a victim of violent crime in the City of Irving. Individuals seeking assistance who do not meet these qualifications will be provided with a referral to an agency that may be better equipped to help them.

A different approach

If you’re a victim of violent crime, domestic violence, or child abuse, you need support and understanding from others. Learn more about how we put your needs first. 

What to expect

Nervous? Unsure if Irving Family Advocacy Center is right for you? Learn more about where to go, what to expect, how to get here, and where to park.

Community partners

There are so many people cheering you on, excited that you’re taking your next step. When we say we’re here to help, we mean it. Meet our community partners.

Ready? Get the hope you need to become whole

Submit your application to let us know you need help.

Get connected to the services and support you need.

Make progress, one step at a time.